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Spechtacular_Me
Newbie
‎11-11-2022 03:05 PM

Tv needs to be reset each day after using Roku remote

I just upgraded to the Ultra Lt unit. I allowed the remote to set up to control the tv, and it worked just fine. Next morning, my tv wouldn't turn on, with the Roku or its own remote. I had to unplug it and plug back in to get it to work. Same thing for the past two days. Anyone else have this issue and can something be done? It's a big tv that has to be moved each time to access the outlet! 

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎11-17-2022 12:56 PM

Re: Tv needs to be reset each day after using Roku remote

@Spechtacular_Me

Thanks for the post.

If you are unable to turn on the TV with it's own remote, this would indicate the issue would be with the TV itself and not the Roku device. How old is the TV? What brand and model the TV? Have you already tried contacting the TV manufacturer to see what insight they can provide?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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