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Level 7

Roku speaker cord replacements available ?

I packed up my speakers when we had evacuate because of hurricane Ian. Unfortunately the cables were ruined that powered the speakers. I chatted with a support person who told me I had to buy new speakers. Is this true. What I got from Amazon won’t fit properly. I’m baffled by the lack of support on this issue. What if someone animal chewed it up. I have never heard of not being able to get replacement power cords. Any help is greatly appreciated. 

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Roku Employee
Roku Employee

Re: Roku speaker cord replacements available ?

Hello @andimac58

Thanks for the posts.

If you are experiencing an issue with your Roku Soundbar/Streambar, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.


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