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pjean1004
Newbie

Roku Express GERMAN START UP

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I have read all the past boards about the Roku starting in a foreign language and I have trouble shot all the ideas I read.  In my TV settings all languages are listed as English.  When I hit the home button to start up Roku I believe it goes right to "German"?  When I hit the home button it wont get me anywhere else.  I have unplugged, reset, restarted, unpaired, you name it I have done it!  I don't know German but it obviously looks like they want my email so I entered it then it takes me to a screen with more German but no options.  I am only asking because Roku has absolutely no support help other than a live chat.  Which is basically like talking to my dog!  WTF ... Any advice or just return it?

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GCook101
Newbie

Re: Roku Express GERMAN START UP

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Go to main page and scroll down on the left side and find "Einstellungen" hit Ok.

Next menu scroll down to System and hit OK.

Next menu scroll to "Sprache" hit OK.

English should be your first option.  If you hit OK it should make it English

 

 

 

 

 

 

 

 

 

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RokuDanny-R
Retired Moderator

Re: Roku Express GERMAN START UP

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@pjean1004

Thanks for the post.

Have you already tried factory resetting your Roku device to see if you can setup your Roku device in English?

For more information about how to perform a factory reset, visit our Support page here: System restart or factory reset your Roku

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Kramer3
Newbie

Re: Roku Express GERMAN START UP

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I’m having this exact same problem. Have reset, unplugged and tried everything in my limited skills with no way to switch to English. 
Unless I find something here I’m going to send it back to Amazon. I hate to do this but no real option now. 

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Strega
Roku Guru

Re: Roku Express GERMAN START UP

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Have you tried the German equivalent of settings -> system -> language?  Probably something like: einstellungen -> system -> sprache

 

GCook101
Newbie

Re: Roku Express GERMAN START UP

Jump to solution

Go to main page and scroll down on the left side and find "Einstellungen" hit Ok.

Next menu scroll down to System and hit OK.

Next menu scroll to "Sprache" hit OK.

English should be your first option.  If you hit OK it should make it English

 

 

 

 

 

 

 

 

 

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dveh9700
Newbie

Re: Roku Express GERMAN START UP

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This worked!! You have to enter your email first on the German screen then go to your email and register. It will be in English. Once it starts updating on your screen use the steps above. Go to Einstenlugen hitbok etc….

thank you sooo much!!!

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