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BillBux
Newbie

Roku 4K Express - motion judder while streaming

Hello,

I recently upgraded my Roku stick to the 4K version. However, I have started noticing some motion judder mainly while streaming through it, but also on a couple of the apps, such as Disney+, on my Panasonic TX-55HZ1000B. As everything else is fine, I am loath to mess with the TV settings.

Any suggestions?

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RokuKarla
Retired Moderator

Re: Roku 4K Express - motion judder while streaming

Hello @BillBux

Thanks for posting in the Roku Community!

We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:

1. Does the issue only occur on a specific channel or all channels on your Roku device?
2. What troubleshooting steps have you taken so far to try to resolve the issue? Have you removed the channel, restart the device the add the channel back? Note: Please make sure to restart your Roku device after removing the channel and before adding the channel back to ensure the process is successful.
3. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?

We recommend starting here to troubleshoot any channel playback issues: How to resolve a channel playback issue | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Regards,
Karla

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