Roku setup

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Remote doesn’t work and can’t connect

My remote doesn’t work and my device is not connected tried connecting it with my mobile app still not working. Is it away to get it connected. My replacement remote want be here until Tuesday 

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Community Streaming Expert

Re: Remote doesn’t work and can’t connect


To connect, you need a remote. The app won't work until you're connected.

So, how to proceed depends on which device you have. If it's a Stick, you'll need a Voice Remote ($20) or Voice Remote Pro ($30). You can find those at Walmart, Best Buy, Target, etc.

If it's a set top box, you can get a cheap (under $10) universal remote from most any place, as long as it lists Roku on the box as a compatible device. Family Dollar, CVS, Walgreens, Walmart, Target, Best Buy, etc.

If it's a Roku TV, same as Stick applies.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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