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MemoryLaneTV
Channel Surfer

Detailed user guide for seniors

A real problem indeed for people living with dementia and Alzheimer's disease. 

We have set up Memory Lane TV (a streaming platform for people living with dementia with plot free programing) on our Roku and tried to replace the netflix shortcut button but that does not work 😞  When you have dementia, you need a simpler solution. How do we program a simple button that turns on an app on the roku? 

Most importantly, is there a way to control the roku away from home via a phone? IR system does not work but it seems that we should be able to control the roku even when NOT on the same wifi if we are log in. it would be a functionality that almost 6 million Americans who have dementia. need!!! 

Any other idea on how to remotely access and navigate an app on the Roku from a different location? 

Thank you all 

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2 REPLIES 2
RokuEuniceL
Retired Moderator

Detailed user guide for seniors

Hi @MemoryLaneTV,

Greetings from the Roku Community!

We always aim to provide our customers with the best streaming experience and convenience when using our services. Thank you so much for your feedback, and we value your input. As of the moment, we suggest that you try voice commands or create a personal shortcut button on your Roku voice remote. This will help you access the commands easier and faster. On the other hand, there is no way to control the Roku device when you are away from the location or when you are connected to a different Wi-Fi network. To know more details about it, kindly check out these support articles on identifying your remote, knowing how to use it, and knowing how to use your phone to connect to a Roku streaming device with the Roku mobile app, where they further elaborate on its usages and purposes.

We hope this helps.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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Arlane
Newbie

Re: Detailed user guide for seniors

Agree that a simple solution for seniors with dementia would be extremely helpful.  I thought it would be easy to click on the apps like CNN but to get to the live programming it takes additional clicks which is confusing for the elderly.

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