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MCK22
Newbie

BRITBOX: Eastenders episodes missing and/or not syncing correctly

my britbox on roku is not syncing eastenders correctly. I am either missing a lot of Eastenders episodes on BritBox through Roku or the new ones show up on different years.

it shows 4 seasons (2012, 2017, 2021, 2024) 2017)

2012 is only 2 episodes... both are really from the last weeks not 2012 

2017 1 episode... the pic is correct however when it plays it's also from the last week

2021 is 3 episodes... also all from the last week.

2024 has more episodes however it stops at 12/23/24 it's missing xmas eve, yesterdays 2 xmas episodes, and today's

On the stand alone BritBox app it shows up, but I cannot cancel the Roku version and sign up with the stand alone says I am already signed up for BritBox. 

Britbox support says it's Roku's problem because i am paying Roku

 

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