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Earthlink_usr1
Reel Rookie

Activating a roku premiere What Cable provider do I select for Earthlink?

  HI I have used the Roku with AT&T and Directv before.  I have switched to Earthlink instead.

  During the Roku Activation screen on my Roku account, it asked what cable provider I am

using. I used to select Directv, now with earthlink, I have searched the roku list of cable providers, and I do not see "Earthlink" in the list.  Do I just leave this blank?  Can I leave it as Directv?  I assume this tells roku how to communicate with the wifi box--(which box it is communicating with).   Is there another name I need to select to allow the roku to talk to the Earthlink wify box?  Or have I just messed up by selecting the roku, earthlink combination?   Any help will be greatly appreciated.

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renojim
Community Streaming Expert

Re: Activating a roku premiere What Cable provider do I select for Earthlink?

As far as I know that selection only affects what channels/apps it suggests to install.  It doesn't have anything to do with the network connection.  You can leave it blank.

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Earthlink_usr1
Reel Rookie

Re: Activating a roku premiere What Cable provider do I select for Earthlink?

Thanks renojim.  You may be right.  I'll find out in a few days when the conversion is installed.

  Meantime,  I should add the old directv was a "dish" connection, and the new Earthlink is fiber optics.

 Also, the activation process asks if you have a "Cable" provider, and you can select the "no" option. 

Technically, I will not have a "Cable" provider-- so maybe select "no"? (since it's fiber optics).  a technicality.

Will let you all know for completeness.   Thanks again..

 

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