Roku mobile app

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MrCrunk
Newbie

Roku mobile app not finding TV

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Roku app not finding TV via wireless or when I manually put IP address in. I have reset phone and TV 7 times now. Support isn’t working. There is no one to talk to. All my TVs are Rokus 

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RokuAnjelie
Community Moderator
Community Moderator

Re: Roku app not finding tv via wireless or when I manually put Ip address

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Hi @MrCrunk

Thank you for posting here in the Roku Community!

We understand you're having difficulty connecting your mobile app to your Roku. We would be more than happy to assist you with this issue.

Are your Roku TVs connected to the same network as your phone? Refer to our support page: How to connect the Roku mobile app to your Roku device over Wi-Fi

Please keep us informed on how you're doing.

Thanks,
Anjelie

Anjelie A.
Roku Community Moderator

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RokuAnjelie
Community Moderator
Community Moderator

Re: Roku app not finding tv via wireless or when I manually put Ip address

Jump to solution

Hi @MrCrunk

Thank you for posting here in the Roku Community!

We understand you're having difficulty connecting your mobile app to your Roku. We would be more than happy to assist you with this issue.

Are your Roku TVs connected to the same network as your phone? Refer to our support page: How to connect the Roku mobile app to your Roku device over Wi-Fi

Please keep us informed on how you're doing.

Thanks,
Anjelie

Anjelie A.
Roku Community Moderator
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