Roku mobile app

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ramk
Reel Rookie

Roku app unable to detect tv

I checked everything: same wifi network, app updated, tv updated, control by mobile apps enabled on my tv, reinstalled app, reset wifi, restarted tv, tried to connect manually. Still the app doesn't detect the tv. Can you come up with a solution ?

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: Roku app unable to detect tv

For the devices on your network that DO connect, what channel number do they report they are using?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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ramk
Reel Rookie

Re: Roku app unable to detect tv

I only have 1 device: the TV & it's not being detected by the app.

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makaiguy
Community Streaming Expert

Re: Roku app unable to detect tv

Is the computer/tablet/phone you're using to enter these posts connected to your home network?  What channel does it say it's using?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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ramk
Reel Rookie

Re: Roku app unable to detect tv

yup, i only have one wifi connection in the house & everything's connected to that. How do i check the channel ?

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