Hi @Ljaczen15,
Welcome to the Roku Community!
We get that you are no longer seeing the headphone mode option on your Roku mobile app. We would be more than happy to assist you with this concern.
To help us investigate the issue further, could you please provide a screenshot of the Roku Mobile app remote page on your phone screen?
In the meantime, let's see if this will work for you.
For more details, please visit our Roku Support article: How to install the Roku mobile app
Please let us know if the issue persists.
Regards,
Riamie
Still not showing up on the remote and neither is the microphone but for the past three years has always been available.
Hi @Ljaczen15,
Thank you for the response!
Thank you for sharing a screenshot of your Roku mobile app that highlights the issue with the missing Headphone mode icon. We truly appreciate your effort in bringing this to our attention, as it helps us understand the problem more clearly.
We would like to coordinate this case with the appropriate Roku team for review. Therefore, we kindly request the details listed below:
Providing these details, will help us to further investigate the issue. We look forward to your response.
Regards,
Riamie