Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My remote does not show under my account

Hello, I have a Roku Express 4K+ and it's not listed under my devices on the Roku website.  I do not want to use the app so I how do I load my remote onto my account (I have the Device ID #), and then take advantage of the 2 months free of Paramount +?  Thank you in advance.

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: My remote does not show under my account

Did you possibly link it to a different Roku account?  Does the email address that's displayed on the Express under Settings->System->About match the email address that you're using to log into https://my.roku.com?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.