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NITA081070
Newbie

P{LEASE HELP roku 3500 model and vizio tv v555 will roku work on this brand tv

I get a no signal message in any hdmi port I use

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makaiguy
Community Streaming Expert

Re: P{LEASE HELP roku 3500 model and vizio tv v555 will roku work on this brand tv

If the tv has an HDMI port to connect it to, it should work.

Is your Roku device powered by plugging it into a USB port on your television? The ports on many televisions only supply 0.5 amp, which is not enough to power a Roku reliably.

It is recommended that you power your Roku device via the power adapter that came with it, plugged into your house power. If you no longer have the USB power adapter that came with your device, you may have another one handy from another device that can be used -- just make sure the tiny print on it confirms it has a 5 volt dc output of at least 1 amp.

But the 3500 is getting pretty old - it was released 7 years ago - so maybe it has died on you.  When it is plugged into house power, does the light on the stick illuminate?  If not, have you tried another power adapter?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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