Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
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zen2cool
Reel Rookie

Error 011 Roku XD/S 2100X

Hello,

Even if my Roku is outdated, for what I do with it is largely sufficient.

thank you for giving me a solution to make it work again after a reset K0A0CJ023591.

I have no intention of buying a new one

 

Thanks

RB

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3 REPLIES 3
AvsGunnar
Community Streaming Expert

Re: Error 011 Roku XD/S 2100X

@zen2cool 

There really ought/needs to be an on-screen message alerting users not to perform a Factory Reset on these older devices.

I do believe that those that were only ungradeable to OS 3.1 (like the 2100) cannot be salvaged after a Factory Restart.  I think you need a device capable of at least OS 9.1 to be able to access the Roku servers and install the latest released OS available for the device.

Maybe someone knows of an alternate way, but normally @RokuDanny-R offers to help such users in your situation.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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zen2cool
Reel Rookie

Re: Error 011 Roku XD/S 2100X

Thanks

rangerdash
Reel Rookie

Re: Error 011 Roku XD/S 2100X

when an error shows up during setup just unplug and replug it as it seems to bypass the broken update screen and the code generation screen.

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