Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Re: Windows 10 App HTTP Error

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Yeah, since level 1 support is mostly following a script it's difficult to communicate that this is an app-wide issue and not a user-specific issue.  You just have to humor them until it gets to level two support.  I sent them a screen recording of me reproducing the error and another one of me scrolling through 3 pages of the most recent one-star reviews on the Microsoft store complaining about HTTP error.  If you want to do the same, I highly recommend recordit.co which is free for recordings up to 5 minutes.  Note that the recordings are publicly accessible to anyone that has the link you give out, but you can crop just the part of the screen you want to record before you start and can delete recordings. 

Here's my recording of just the first 3 pages of bad reviews: http://recordit.co/AtpoyhxheD
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Level 7

Re: Windows 10 App HTTP Error

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I am receiving the same error.  There are way too many users complaining about this issue for it to be a hardware error or an error in the Windows 10 version.     This thread has been running for about three months and as far as I can tell the issue has not been fixed.   It doesn't look like it will be solved any time soon. Oh well, time to look at Amazon Fire Stick.
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Level 7

Re: Windows 10 App HTTP Error

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Same issue here...
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Level 7

Re: Windows 10 App HTTP Error

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Same problem here. Come on Roku - let us know what's happening ...
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Level 8

Re: Windows 10 App HTTP Error

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I'm seeing the same error here when I go to "My Feed", "Streaming Channels",  or "Settings",  and try to "Sign in" from any of those tabs which all present a "Sign in" window (Settings presents it after clicking on "Sign in" beneath the Roku device detected):
"Error
Error
Http Error"
Then too, sometimes the app simply locks up.
Play on Roku Music shows "Playlists, Artists, Albums, and All Songs" and displays the thumbnail and info for whatever is chosen, but no sound can be heard.
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Level 8

Re: Windows 10 App HTTP Error

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I've checked my firewall settings for inbound and outbound rules and saw nothing unusual. still may be a firewall issue. 
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Level 7

Re: Windows 10 App HTTP Error

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Same error. 

How long will it take to fix this thing (on Windows)?!

BTW: The Roku app works just fine on my Amazon Tablet. Same home network, so there's nothing wrong with the firewall.
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Level 7

Re: Windows 10 App HTTP Error

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Same, really disappointed with so much about Roku, could never recommend anyone buy one when reading things like this.

Why not simply allow web browser logins (or an extension linked to accounts) and streaming like Netflix, and every other successful streaming service?

What the stick does, on computers, no brainer.

Also this app's keyboard doesn't work in YouTube where it would be most needed for searches, should really let them know and maybe they'll address their issues quicker.
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Level 21

Re: Windows 10 App HTTP Error

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"dav" wrote:
Same, really disappointed with so much about Roku, could never recommend anyone buy one when reading things like this.

I fail to see how a computer app would make you so disappointed in Roku. The Windows app is in no way necessary to use a Roku in any way. The apps for iOS and Android work fine, if you really must have an external app. Can it make doing some things a little easier? Perhaps. But using the Roku remote isn't that difficult. Sure, on screen keyboards are annoying, but they've been a fact of life for a long time now, and aren't specific to Roku. I have to do the same thing with my TV and Blu Ray player (with no outside app at all available) and my Nvidia Shield (which can pair a BT keyboard). 
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 8

Re: Windows 10 App HTTP Error

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"atc98092" wrote:
"dav" wrote:
Same, really disappointed with so much about Roku, could never recommend anyone buy one when reading things like this.

I fail to see how a computer app would make you so disappointed in Roku. The Windows app is in no way necessary to use a Roku in any way. The apps for iOS and Android work fine, if you really must have an external app. Can it make doing some things a little easier? Perhaps. But using the Roku remote isn't that difficult. Sure, on screen keyboards are annoying, but they've been a fact of life for a long time now, and aren't specific to Roku. I have to do the same thing with my TV and Blu Ray player (with no outside app at all available) and my Nvidia Shield (which can pair a BT keyboard). 

I like being able to listen to music while on my laptop via bluetooth to my headphones from my Onkyo Receiver which I can control from an app on my laptop. Having the app for the ROKU as well there means needing to have one less remote at my side to, say for example, pick a different Pandora "station" to listen to.
Given the cost of the device it would seem that the programming involved in fixing the Windows app error would be something well worth attending to - something ROKU has completely dropped the ball on. If it's there, it should work, if for no other reason than "on principle".  I think the months of delay in fixing it indicates that their attitude is that they don't need to be bothered with their customer base. Not very user/customer friendly. 
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