Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
browntbdd
Level 7

Unlinking/deleting devices inside the Roku app

Jump to solution

Only two valid devices show at browser roku.com and they are correct

 

however, when I go to the app there are other devices listed that I want removed

 

they were from vacations and will NEVER be used again

 

i can find no way to delete them

 

HELP

0 Kudos
2 Solutions

Accepted Solutions
atc98092
Community Streaming Expert

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

I just looked at the app on my iPhone, and it has a function to "forget" a device. So yes a device can now be removed from the app. This thread is kind of old, and there's apparently been an update to resolve this since then. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

RokuAustin
Community Manager
Community Manager

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

Hi @JL001,

As @atc98092 mentioned, this feature is now available. 🎉📲

Navigate to the Roku Mobile App > Devices tab > Select the Menu for the unused Roku device > Select "Forget This Device."

 

 

I've marked this post as "Solved" and closed the thread. Please send us a private message or start a new thread if you have any questions or feature requests.

Happy Streaming!
Austin

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

View solution in original post

10 Replies
tdhopper
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

I have this same problem...

0 Kudos
RokuTannerD
Level 19

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

Thanks for the notes here. Try uninstalling the Roku mobile app, restart your phone, then add the app back again. This should clear any record of previous devices that you've connected to. 

 

Thanks,

Tanner

0 Kudos
maverick7wi
Level 7

Remove Old Device from App

Jump to solution

I am trying to remove two Roku devices from the app that I no longer own. They are not linked in my Roku account, but still show up in the app.  I would appreciate any assistance

0 Kudos
danf1282
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

If this really is the only way to remove devices, it's a lousy functionality of the app. I  shouldn't have to delete and reinstall the app every time I want to remove devices. 

Hernislayer
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

I am having the same issue. They really should just make a button to where you can unlink/delete a device instead of having to delete the whole app and completely restart 

benighted
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

That is a bad design.

Moon122975
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

This didn’t work 

0 Kudos
JL001
Level 7

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

Agree. This is a possible shortcoming of the app. But ROKU isn't alone as many apps depend on this procedure. May be something  the os restricts. 

0 Kudos
atc98092
Community Streaming Expert

Re: Unlinking/deleting devices inside the Roku app

Jump to solution

I just looked at the app on my iPhone, and it has a function to "forget" a device. So yes a device can now be removed from the app. This thread is kind of old, and there's apparently been an update to resolve this since then. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post