Only two valid devices show at browser roku.com and they are correct
however, when I go to the app there are other devices listed that I want removed
they were from vacations and will NEVER be used again
i can find no way to delete them
HELP
I just looked at the app on my iPhone, and it has a function to "forget" a device. So yes a device can now be removed from the app. This thread is kind of old, and there's apparently been an update to resolve this since then.
Hi @JL001,
As @atc98092 mentioned, this feature is now available. 🎉📲
Navigate to the Roku Mobile App > Devices tab > Select the Menu for the unused Roku device > Select "Forget This Device."
I've marked this post as "Solved" and closed the thread. Please send us a private message or start a new thread if you have any questions or feature requests.
Happy Streaming!
Austin
I have this same problem...
Thanks for the notes here. Try uninstalling the Roku mobile app, restart your phone, then add the app back again. This should clear any record of previous devices that you've connected to.
Thanks,
Tanner
I am trying to remove two Roku devices from the app that I no longer own. They are not linked in my Roku account, but still show up in the app. I would appreciate any assistance
If this really is the only way to remove devices, it's a lousy functionality of the app. I shouldn't have to delete and reinstall the app every time I want to remove devices.
I am having the same issue. They really should just make a button to where you can unlink/delete a device instead of having to delete the whole app and completely restart
That is a bad design.
This didn’t work
Agree. This is a possible shortcoming of the app. But ROKU isn't alone as many apps depend on this procedure. May be something the os restricts.
I just looked at the app on my iPhone, and it has a function to "forget" a device. So yes a device can now be removed from the app. This thread is kind of old, and there's apparently been an update to resolve this since then.