Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 10

ROKU App for Amazon Fire HD 10 Tablet (2019 - 9th gen) not compatible ? ? ?

The "Amazon app store for Android" has the ROKU app as something you can download from Amazon dot com Services LTD.
The spelled out link is: amazon dot com/Roku-Inc/dp/B007K8RFJ4

At the Amazon store, they acknowledge that I have the Fire HD 10 Tablet device. But when I went to select the download, I got a message saying: "Non-compatible device --- If you continue with this purchase, you may be purchasing an app that doesn't work with your device." 

So who is it on to resolve this?? Amazon, or, Roku???

Amazon Store - Roku Msg.PNG

2018 Ultra 4660
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Roku Employee
Roku Employee

Re: ROKU App for Amazon Fire HD 10 Tablet (2019 - 9th gen) not compatible ? ? ?

@nocable 

Thanks for the post.

I have passed along your concerns to the appropriate team to look further into.

I will post any update once they get back to me.


Thanks,
Danny

Danny R.
Roku Forum Moderator