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nocable
Level 10
‎07-27-2020 04:11 PM

ROKU App for Amazon Fire HD 10 Tablet (2019 - 9th gen) not compatible ? ? ?

The "Amazon app store for Android" has the ROKU app as something you can download from Amazon dot com Services LTD.
The spelled out link is: amazon dot com/Roku-Inc/dp/B007K8RFJ4

At the Amazon store, they acknowledge that I have the Fire HD 10 Tablet device. But when I went to select the download, I got a message saying: "Non-compatible device --- If you continue with this purchase, you may be purchasing an app that doesn't work with your device." 

So who is it on to resolve this?? Amazon, or, Roku???

Amazon Store - Roku Msg.PNG

2018 Ultra 4660
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RokuDanny-R
Roku Employee
Roku Employee
‎07-28-2020 12:44 PM

Re: ROKU App for Amazon Fire HD 10 Tablet (2019 - 9th gen) not compatible ? ? ?

@nocable 

Thanks for the post.

I have passed along your concerns to the appropriate team to look further into.

I will post any update once they get back to me.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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