Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 7

Roku 3

Hi, I just connected my Roku 3 to my 5g wirelesd router set up instead of the 2g set up. Now roku is stick on the home page and the remote doesn't seem to work. I replaced the batteries, unplugged roku 4 times and nothing works. No way to change it back to 2g network. 

Can anyone assist? Thanks 

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3 Replies
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Level 7

Re: Roku 3

I unplugged roku for 15min instead of 5min from my earlier attempts and now it is working. 

No response needed now.

Thanks 

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Level 7

Re: Roku

Do you have any idea what I can do....My remote for Roku got wet and now not working.  It's dry used a hair dryer even Unplugged ROKU in fact has been unplugged to over 30 minutes.

Any suggestions as ROKU isn't answering their phone because of this situation???

 

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Level 7

Re: Roku

dont see it mentioned, but wondering if you tried replacing the batteries in the remote? Outside of that I'm not sure what elsee to try. Good luck.

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