Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Sanchez_Jr
Level 7

Netflix app is ugly, on my roku 1

Hi, my netflix app on my roku 1 is extremely ugly! and you can’t even change profiles on netflix because it is so plain, and old, it looks bad and it is extremely unpleasant when i have guests over and this old netflix app is just horrifying. is there any way to fix this?

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andyross
Level 12

Re: Netflix app is ugly, on my roku 1

It's ugly because it's an ancient version due to your ancient Roku. Also, your Roku 1 is not really supported and many newer channels cannot even be installed.

Basically, get a new one. Even the most basic Express will be MUCH faster and support all the current channels.

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Roku Employee
Roku Employee

Re: Netflix app is ugly, on my roku 1

@Sanchez_Jr 

Thanks for the note.

Please be aware that the Roku 1 is a much older device. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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