Hi, my netflix app on my roku 1 is extremely ugly! and you can’t even change profiles on netflix because it is so plain, and old, it looks bad and it is extremely unpleasant when i have guests over and this old netflix app is just horrifying. is there any way to fix this?
It's ugly because it's an ancient version due to your ancient Roku. Also, your Roku 1 is not really supported and many newer channels cannot even be installed.
Basically, get a new one. Even the most basic Express will be MUCH faster and support all the current channels.
Thanks for the note.
Please be aware that the Roku 1 is a much older device. However, we would be happy to see what we can do to help get you back up and running.
Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.
Thanks,
Danny