Roku Direct Publisher

The easiest way to create a great TV experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lidepeng139
Level 7

Why My Channel can't update in my roku device

I can not show my video content when i install my channel to my device. I had do these step,but it can't normal.

Direct Publisher:

1.Refresh Feed status, successfully

2.preview my Channel, it is normal

3.System update on my roku box.

Can't show content normal in my roku boxCan't show content normal in my roku boxPrevew is okPrevew is okFeed Status is successfullyFeed Status is successfully

0 Kudos
3 REPLIES 3

Re: Why My Channel can't update in my roku device

it is from a known Ro0ku bug - send the same images to Roku dev support, they might be able to fix it 

https://developer.roku.com/contact

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
0 Kudos
lidepeng139
Level 7

Re: Why My Channel can't update in my roku device

how can i get the help?

i hava send the email to 'https://developer.roku.com/contact'

0 Kudos

Re: Why My Channel can't update in my roku device

they will get back to you and fix what needs to be fixed 

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
0 Kudos