Roku Direct Publisher

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Olumbi
Channel Surfer

The feed status is in red. Why is that?

The feed status is in red. Why is that?

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10 REPLIES 10
Olumbi
Channel Surfer

Re: The feed status is in red. Why is that?

Are you having this issue as well? Will I need to do something on my part? 

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37mediagroup
Roku Guru

Re: The feed status is in red. Why is that?

@AaronMSpellingis this for ALL Direct Publisher channels?  or just randomly happening to some?  (Fortunately I haven't had to update mine recently, but good to know if I should hold off)

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coskel
Roku Guru

Re: The feed status is in red. Why is that?

I have been complaining about this for weeks now with Partner Support.

Channels: Go Live Sports Cast/Audion - Audiobooks On Demand
"All I've had today is, like, six gummy bears and some scotch."
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TVChannelDevel
Binge Watcher

Re: The feed status is in red. Why is that?

4 weeks now, same Feed Status error. Prevents scheduling updates on all our channels. Support tickets submitted, same response as others have received.  Feed updates still function.  Ad Server not functioning either.

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herlsone
Streaming Star

Re: The feed status is in red. Why is that?

Yes, you can tell if you have an error in your feed, go to feed url and click save and it will look at your file and kick back an error.  I just did this today, left off a comma in my json and it told me, error at position 15845.. sure enough, forgot the comma

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TVChannelDevel
Binge Watcher

Re: The feed status is in red. Why is that?

All our code is validated, that's not the issue here. The 'bug' needs to be fixed.

Olumbi
Channel Surfer

Re: The feed status is in red. Why is that?

I see. I have Vimeo as my video hosting. Is this because I'm using Vimeo?

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TVChannelDevel
Binge Watcher

Re: The feed status is in red. Why is that?

No.  We don't use Vimeo for hosting.

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Olumbi
Channel Surfer

Re: The feed status is in red. Why is that?

Did your channels get fixed? 

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