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coskel
Level 10

Monetization link is not clickable in dashboard

Trying to add a VAST tag, and for the first time in all the years I have been using Roku, a link in the dashboard is not longer active.

I can click on any of the links under Preview and Update, EXCEPT monetization.

It is disabled for all three of my channels.

Any suggestions?

Channels: Go Live Sports Cast/Spectrum Audiobooks
"All I've had today is, like, six gummy bears and some scotch."
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5 REPLIES 5

Re: Monetization link is not clickable in dashboard

first, make sure that you are enrolled in the Roku Partner Program 

https://developer.roku.com/developer/billing

 

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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coskel
Level 10

Re: Monetization link is not clickable in dashboard

I have been enrolled since 2014, and currently use it for subscriptions on one channel. The links were clickable up until this week. I have been testing VAST tags from providers, and now can't do that anymore.

Channels: Go Live Sports Cast/Spectrum Audiobooks
"All I've had today is, like, six gummy bears and some scotch."
Stuntdancer
Level 7

Re: Monetization link is not clickable in dashboard

I am going through the same issue. All of my DP Channels cannot be edited because the "Monetization" link does not open when clicked. It seems to load something, then nothing. happens

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Re: Monetization link is not clickable in dashboard

got this couple of minutes ago from Roku Dev Support

"Hello,
 
Thank you for contacting Partner Success. 
 
I’m sorry to inform you that we’re experiencing technical issues. Please bear with us while our engineers investigate and work on a fix. We have yet to determine an estimated time of resolution, but we will keep you informed on this ticket once we have an update to share. "

 

 at least now we know it is not something we do wrong or we can fix - just need to wait a bit 🙂 

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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coskel
Level 10

Re: Monetization link is not clickable in dashboard

So.. they sent an email stating it was fixed, and now I get "we are experiencing issues with this service" if I try and enter a VAST tag.

 

SIGH...

Channels: Go Live Sports Cast/Spectrum Audiobooks
"All I've had today is, like, six gummy bears and some scotch."
0 Kudos