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Level 9

Feed Suddenly went down

My channel has been up and running for over a year.  It auto ingested at 4:21PM today and everything ingested fine.  It went to auto ingest again at 5:43PM and everything failed.  It is saying "required video url is unreachable" for all of my videos, and also errors saying no valid items were found in the feed.  I am hosting with Vimeo Pro but my JSON is created on Wordpress.  All my links/video types are HLS.  Is anyone else having this problem and does anyone know what is causing it or how I fix it?  The videos work fine for me when I go to the video links in my JSON feed and I did not change anything between the time it was working and the time it went down.  Thanks for any help.

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Level 9

Re: Feed Suddenly went down

roku.jpg

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Level 11

Re: Feed Suddenly went down

i have couple of clients reporting the same  but ...

all my channels are up  but i don't use vimeo for video hosting.

all the error reports i saw are from users using  vimeo as video host. 

so it seams like a small bug .

we sent support requests to partnersuccess@roku.com  , maybe you should try the same. 

 

Building a TV Channel can be easy … if you have a right tool ===>> Self Hosted - http://4all.pw/go/tvboss/ In the Cloud - http://4all.pw/go/rokufire/
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Level 8

Re: Feed Suddenly went down

Same issue for me. Vimeo videos, json hosted on my site.Screen Shot 2020-03-18 at 12.48.32 PM.jpg

Feed URL: https://bibletalk.tv/cache/roku.json

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Level 8

Re: Feed Suddenly went down

Also receiving the same.  I've tried switching my Feed URL from my WP Smart TV generated URL, to my Vimeo Business account showcase feed URL, and lastly, directly to the .json file hosted on my server.  I'm still getting the same result:Screenshot 2020-03-18 15.30.04.png

Any updates on this issue would be greatly appreciated.

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Level 11

Re: Feed Suddenly went down

like i said before @IndieCentral  , the only thing you can do is to send a support request to Roku partnersuccess@roku.com  , they will be able to provide a more proper answer ...

maybe more tickets they get ... 

Building a TV Channel can be easy … if you have a right tool ===>> Self Hosted - http://4all.pw/go/tvboss/ In the Cloud - http://4all.pw/go/rokufire/
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Level 8

Re: Feed Suddenly went down

Will do.

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Level 9

Re: Feed Suddenly went down

I sent a support request first thing this morning.  Hopefully it can be resolved.

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Level 11

Re: Feed Suddenly went down

Thanks for posting this. I was just on mine a day or two ago & all was fine. Another channel seems to work, although oddly in the developer portal that one has the errors - missing url warning, but the videos still play. Likely a 6 hour cache issue.

 

I send an email as well, will post back if I hear anything. Hopefully we hear something before the weekend.

 

I'll say, it's getting tougher & tougher each time. I speak for alot of us when I say I mostly am in it for the challenge & intrinsic motivation anymore ("Doing It"), rather than any real money.  The constant bugs, uninformed blackouts, errors due to backend platform updates, they just always seem so ill timed. I hope it isn't an issue between Vimeo & Roku (I doubt it as Vimeo seems to offer json feeds for Roku DP), as I'm not sure I can re-upload to a new host & re-code everything. Just overwhelming to redo but we'll see. Hopefully just a glitch that's fixed easy peasy. 

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Level 12

Re: Feed Suddenly went down

@HalGatewoodYour Json feed file has some problems.

  • Your release date does not reflect the Json spec (YYYY-MM-DD).
  • You've incorrectly formatted the Credit object.  It's actually an array.
FREE Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://github.com/rrirower. No Programming knowledge required.
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