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CandR
Level 7

Developer Training Videos Displayed on Newly Published DP Channel

As the subject says, I've created a new (first time doing so) DP channel that's been reviewed, published, and accessible in the channel store. However, when launching it, 35 of the developer video tutorials available on the developer web portal are being displayed in the default "Most Popular" and "Recently Added" rows/categories.

Obviously, I do NOT want viewers to see these, just the content I've entered in to my json feed file. So, how do I remove these unwanted videos that clearly have no entries in my json feed?

If these videos are not displayed to regular viewers, but somehow only to me as the developer with my Roku Express linked to my account, then how do I prevent them being displayed even to me?

The DP channel in question is "Come And Reason"

 

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7 REPLIES 7
Baradanikto
Level 13

Re: Developer Training Videos Displayed on Newly Published DP Channel

Are you saying that your channel displays videos that are not defined in your feed file?

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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CandR
Level 7

Re: Developer Training Videos Displayed on Newly Published DP Channel

Yes, exactly. Here's the feed. https://comeandreason.com/roku/roku_cnr_feed.json 

And this is what my channel looks like (Roku Dev. Mode is NOT enabled on the device)...

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Baradanikto
Level 13

Re: Developer Training Videos Displayed on Newly Published DP Channel

This looks like a Roku bug. I know that they have released at least one update to the OS recently. Have you tried updating the device? There may be an update available for you.

Additionally, have you checked to see if the problem exists on other devices?

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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CandR
Level 7

Re: Developer Training Videos Displayed on Newly Published DP Channel

Yes, the device was updated this morning to ensure the channel and feed were current. There were no new OS installs at that time.

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Baradanikto
Level 13

Re: Developer Training Videos Displayed on Newly Published DP Channel

If the only videos you see are the Roku developer ones, I would check that you're pointing to the correct url in the developer's portal 

I think you'll need to contact Roku partner success to resolve this.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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CandR
Level 7

Re: Developer Training Videos Displayed on Newly Published DP Channel

The feed (per link above) is correct, otherwise the channel would not be changing as I update the feed file (it is being ingested every 6 hours and displays no errors in Feed Status).

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CandR
Level 7

Re: Developer Training Videos Displayed on Newly Published DP Channel

I just sent Partner Success this report.

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