Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Shumanklan11
Level 7

Won’t load home screen

I just tried hooking it up I got it to connect to the Internet and update but now all it will do is have the black and purple screen and watch them while Roku will pop up and go through a loading screen type thing and that’s all it will do

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renojim
Community Streaming Expert

Re: Won’t load home screen

What's the model number?  Are you using the supplied power adapter?  Try performing a factory reset and starting over.

https://support.roku.com/article/208757008-How-to-factory-reset-before-returning-selling-or-gifting

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