Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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StreambarUser27
Level 9

Rolu Streambar lip sync audio delay problems

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Hello- it is December 16 and Spectrum TV app is still not available for my Roku so I will be returning it to Best Buy for a full refund, no thanks to anyone at Roku reading my posts to this customer support board.

Additionally the Streambar had really bad lip sync / audio lag issues with HDMI ARC connection.  Yes it could have been my Samsung TV processing it too, but really impossible to fix.

Maybe Roku will earn my trust after they a.) get Spectrum TV app which was falsely-advertised as being available, and b.) develop HDMI eARC version of Streambar with "lip sync auto correct" function built into eARC which my Samsung TV supports but this Streambar does not.

Goodbye.

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DpMorton
Level 7

Re: Rolu Streambar lip sync audio delay problems

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I also had this same problem with lip sync while watching Xfinity HDMI to  my new Samsung Q80 TV and audio HDMI-arc to my Roku Streambar.

I resolved the problem by changing the Samsung setting Digital Output Audio Format from Auto to Pass-Through.

View solution in original post

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Strega
Level 15

Re: Rolu Streambar lip sync audio delay problems

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Sorry, but on mine the box says "Channels can change" under "What you should know".  As far as I know, everyone has a clause like that.  The entertainment world is a complex mess of IP owners, aggregators, devices, etc. and no one party is ever in total control, so disputes and blackouts still happen.

StreambarUser27
Level 9

Re: Rolu Streambar lip sync audio delay problems

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Can anyone help me with my lip sync issues?

DpMorton
Level 7

Re: Rolu Streambar lip sync audio delay problems

Jump to solution

I also had this same problem with lip sync while watching Xfinity HDMI to  my new Samsung Q80 TV and audio HDMI-arc to my Roku Streambar.

I resolved the problem by changing the Samsung setting Digital Output Audio Format from Auto to Pass-Through.

View solution in original post

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