Our older Roku streaming stick that was installed in Sept 2019, loads and plays the Radio.com channel just fine.
Our newer Roku streaming stick + (4K) that was installed in March 2020, loaded and played the Radio.com channel fine until the Roku update of May 7, 2020.
Just admit that this is a Roku update issue and stop telling users to "remove the channel, reinstall the channel etc., etc., etc. When you have this many complaints about issues after an update. it would seem clear that the issue lies with Roku.
What happened on that 5/7/20 update? I have a streaming stick was that flawless for years. Suddenly it blacks out and beeps like the remote is hitting it and goes back to home page. Hard to get past 20 minutes on any channel so it's not related to one over the other.
Exact same thing here. This is ridiculous. Bought my 1st Roku about 6 months ago and I loved it. Got rid of my cable and was telling all my friends to get a Roku. **bleep**, even bought one for my girlfriend.
Now, I'm having the same issues. Read on the community that my device was probably defective so I went out and bought ANOTHER one. Boy, do I feel stupid. Same problem with this one and I can't even contact customer service because I bought the Express model. I never heard of a company that never offered support for ALL their products. Can anyone tell me if Roku monitors these post? Or has anyone ACTUALLY been able to contact customer support about this issue?
Can you please clarify the issue that you are experiencing? What troubleshooting steps have you done to try to resolve the issue?
As a last resort have you tried performing a factory reset on the device to see if that resolves the issue? For more information about how to perform a factory reset on your device, visit our Support page here: How do I factory reset my Roku® streaming device?
Thank you, I can be watching a show on Hulu,Netflix, etc. and everything's fine until I decide to rewind or pause on Netflix. Or change channels on Hulu (these are just a few examples). Basically, once I decide to change anything, my Roku just reboots.
After reading numerous blogs on this topic, yes, I've updated EVERYTHING on my Roku. Even did a hard reboot. Wiped everything off and reinstalled all my apps.
I read on here that it has to do with the new 9.3.0 software but I don't know if that's true. It makes sense due to the fact that after purchasing my 1st Roku, it worked fine for approximately 2 months.