Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku Express times out after inactivity.

My Roku Express times out after inactivity.  I've looked in Settings to try to extend the inactivity time constraint, but with no success.  I have a unique reason for this, I live with an elderly parent who cannot operate the system, and I need to be able to leave his preferred subscription channel on for a longer time when I'm not available to work the system for him.  Can anyone help?  Is there a way to extend that inactive time before it goes back to the home screen?

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Roku Employee
Roku Employee

Re: Roku Express times out after inactivity.


Thanks for the inquiry.

You may be experiencing the Bandwidth saver feature on your device.

From the Home page, select Settings > Network > Bandwidth Saver > Off to see if that resolves your issue.

For more information about the Bandwidth saver feature, visit our Support page here: How do I use Bandwidth Saver to avoid going over my internet data cap?


Danny R.
Roku Forum Moderator
Level 7

Re: Roku Express times out after inactivity.

Same issue ..I need to leave TV on for blind husband when I am not home..he just listens to one keeps going back to main selection screen after a few hours and he cannot use it. I have the Roku Premire 4.any help would be appreciated

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Level 7

Re: Roku Express times out after inactivity.

Same problem here until I just read today (11/30/20) about turning off the bandwidth saver. I was timing out on the Pluto App every 5-30 minutes even while I was watching a program, I thought, "Maybe Pluto" BUT it started doing it on every other application as well. BTW, I did notice I went to a different screen saver the past couple of weeks I'd not had before. The "Raining Rokus" (or Falling Rokus) were on where before, I'd had the horizontal city-scape. 

Before I go though, I really didn't need to "save bandwidth. I've got Spectrum at up to 200 mbps and the wifi router is like 4 feet away from the tv and Roku (dongle). That being said, have considered, getting the combo USB/Ethernet attachment to just direct wire this thing to one of my three empty router ports for more stability and a guaranteed faster connection at home. Never did it before because I'm not doing 4k just 1080p.

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Community Streaming Expert

Re: Roku Express times out after inactivity.

If it's an Express (as the thread implies) or any other Roku that uses a USB power adapter the USB port is only for power (or the AWR).  In fact, I believe even the Ultra which has a true USB port doesn't accept a USB Ethernet adapter, but then it already has an Ethernet port.  Only some of the TVs will accept an adapter and even with those it's very hit or miss.

Roku Community Streaming Expert

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