Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bmeupscot
Level 8

OS 10.0 Update Issue with Ultra

Jump to solution

I've read other posts regarding the update rollout, however, I'm curious to hear if anyone else is experiencing a similar delay. My two 2020 Ultras updated immediately but my 2019 Ultra isn't. Yes I know that it will eventually but it seems odd that the 2019 is lagging. Same for my Streaming Stick+'s. Same for my Streaming Sticks. My Premieres updated the same day as my 2020 Ultras. Anybody else experiencing the same thing???

0 Kudos
1 Solution

Accepted Solutions
makaiguy
Level 21

Re: OS 10.0 Update Issue with Ultra

Jump to solution

Nobody outside of Roku knows what algorithm is used to determine which units get updated when.  Experience shows it is done on a unit by unit basis, not account by account, or even model by model.  It's very common for units linked to the same account to get updated at different times, as much as several weeks apart.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

3 Replies
makaiguy
Level 21

Re: OS 10.0 Update Issue with Ultra

Jump to solution

Nobody outside of Roku knows what algorithm is used to determine which units get updated when.  Experience shows it is done on a unit by unit basis, not account by account, or even model by model.  It's very common for units linked to the same account to get updated at different times, as much as several weeks apart.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

bmeupscot
Level 8

Re: OS 10.0 Update Issue with Ultra

Jump to solution

Thanks!!! I suspected as much.

0 Kudos
jontalk
Level 9

Re: OS 10.0 Update Issue with Ultra

Jump to solution

I'm in the SF Bay area and my 4800R received the version 10 update yesterday morning. Seems to work fine though I had to restart a couple of times to get Netflix to open. Am sure you'll get it soon though I don't see any new features to speak of.

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, Marantz SR-6005, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds.
0 Kudos