I used this website, set up an account if not done already. I had one too hot to hold! And a second device hot can be held but still more than warm. The burning hot one was replaced for free, the replacement became laggy and often had to wait 10 minutes to connect and that's on Spectrum and att fiber optics.
For $5o this is unacceptable to me. I really enjoy the channels when the device works but I'm getting concerned about the hardware problems.
