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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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JeffdelRey
Level 7
‎03-09-2020 11:26 AM

How do I know I received the Streaming Stick+ 2019 updated model??

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Ordered from Amazon, item identified as the '2019 Updated' model.   How do I know I've received the current model?  (The box indicates CNET Editor's Choice, Nov. 2018).  Does the Device or Lot # give me a clue?

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RokuTannerD
Level 19
‎03-09-2020 04:40 PM

Re: How do I know I received the Streaming Stick+ 2019 updated model??

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@JeffdelRey Thanks for the note here. There aren't any changes to the technical specifications for the Streaming Stick+ (model 3810/3811 series) These devices would be the same, however, some software features and remotes may be updated to reflect current software releases, or updated remote models or buttons etc. The letters at the end of a like model number only differentiate things like the retailer through which a device was sold, they do not indicate a difference in technical specifications. 

 

Thanks,

Tanner

 

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makaiguy
Community Streaming Expert
‎03-09-2020 02:00 PM

Re: How do I know I received the Streaming Stick+ 2019 updated model??

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Per this chart:
https://en.wikipedia.org/wiki/Roku#Eighth_generation

the Roku Streaming Stick Plus model introduced in September 2019 is 3810
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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JeffdelRey
Level 7
‎03-09-2020 02:17 PM

Re: How do I know I received the Streaming Stick+ 2019 updated model??

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Thanks for the info!  I checked the link to the wiki and noted that 3810 is also the model number for the 2017 version of the Streaming Stick+.  The body of you reply shows 3810X.   My device is a 3810R.   So is mine one revision short of the 2019 upgrade?   

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RokuTannerD
Level 19
‎03-09-2020 04:40 PM

Re: How do I know I received the Streaming Stick+ 2019 updated model??

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@JeffdelRey Thanks for the note here. There aren't any changes to the technical specifications for the Streaming Stick+ (model 3810/3811 series) These devices would be the same, however, some software features and remotes may be updated to reflect current software releases, or updated remote models or buttons etc. The letters at the end of a like model number only differentiate things like the retailer through which a device was sold, they do not indicate a difference in technical specifications. 

 

Thanks,

Tanner

 

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JeffdelRey
Level 7
‎03-09-2020 05:18 PM

Re: How do I know I received the Streaming Stick+ 2019 updated model??

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Thanks again.  I'm going to open the box, put the Roku to work, and become a cord-cutter by the end of the month!

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