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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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smidgie
Level 7
‎10-06-2020 11:13 PM

Help with unwanted audio

After my first satisfactory month with ROKU , when I open it a voice suddenly begins telling me I have a certain number of apps.   When I browse settings or any other option onthe left column the voice tells me what I've selected.  Also when in say the netflix and want to pause the program the voice chirps in and tells me how much time remains.  I never had this before. Can someone please tell mw how to fix  this

Thank you

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Tivoburkee
Community Streaming Expert
‎10-07-2020 12:56 AM

Re: Help with unwanted audio

You can press the option * key 4 times, that's probably how it was turned on, or you can go into the settings> accessibility> audio guide> off

If you don't want that to happen again you can diable the shortcut, pressing the option * key 4 times. So go into the settings> accessibility> scroll down to shortcut> disable

Edmund
Roku Community Streaming Expert

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