Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 8

Cannot stop Update Software message from coming up

Roku Ultra, model number 4670X, Software Version

I have an odd thing that started to happen a week ago out of nowhere.  About 5-10 seconds after I turn everything on, wherever I happen to be in the Roku system (home screen, Netflix, wherever), I get a light-grey box showing on the screen that says, "The latest version of the software is available for your TV. Do you want to update now? (Version 04.71.30)."  Below that wording is a No and a Yes button.  But there is no way to select or click either of those buttons.

This message goes away after about two minutes.

I did go to my Settings and request a software update, but it is up to date already.

Here is an image of the screen:

How do I get rid of this?

0 Kudos
Level 8

Re: Cannot stop Update Software message from coming up

Oh shoot. I bet that's not the Roku but the TV that it putting that message up.  I'll try that in the morning.

Community Streaming Expert

Re: Cannot stop Update Software message from coming up

BINGO!  You beat me to it.  99.9% chance that notice comes from the tv.  Next time, tell it to go ahead and update and be done with it.

My old Samsung does the same thing, except it updates in the background and pops up a notice to tell me the update is complete -- pain in the rear.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Level 8

Re: Cannot stop Update Software message from coming up

Yup, it was the TV.  I hate it when I have a "DUH!" moment right after I post a clueless message. LOL.  Thanks.