Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Timmye
Level 8

Aspect Ratio

In the last 2 weeks, Roku has been automatically changing the aspect ratio on all of my TV's. I went into the Roku settings and took it off 'Auto' thinking that would help, but it didn't. It's very frustrating. How do I get it to stop making the picture SO big??

4 REPLIES 4\
makaiguy
Community Streaming Expert

Re: Aspect Ratio

Is this happening on all Roku channels or just specific ones?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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Timmye
Level 8

Re: Aspect Ratio

I mostly watch Hulu, and it's on everything I watch on Hulu.

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atc98092
Community Streaming Expert

Re: Aspect Ratio

The only Roku players with aspect ratio adjustments are the very few that support analog outputs. There are no current models that offer such support. The last player with analog outputs was Express+ (3910). And even with those the only aspect ratio adjustment was for 4:3 or 16:9 size. No Roku has ever offered any other aspect ratio adjustments. 

Either the channel you are watching is sending the video at the wrong aspect ratio, or someone is hitting a button on your TV remote that changes the aspect radio of the display. Depending on the TV  brand, there's a setting that accepts what is being sent by the external device. It might be labeled Just, Standard, Auto, or some other name. But the TV is what is controlling that. About the only thing that might cause the Roku to send the image wrong is a defect of some kind. If possible, could you try the Roku connected to a different TV?

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
Timmye
Level 8

Re: Aspect Ratio

I don't have the TV remotes out, I just have the Roku remotes. Both TV's are fairly new... One is 3 years old, the other I just got about 2 months ago.  I mostly just watch Hulu. I have had my Roku's hooked up for awhile .. a year or so, and this just started happening the last couple of weeks. So, it's kinda strange. 

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