awaddell
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11-18-2011
12:50 PM
problem trying to submit channel
Hi all, I've been working on a new channel and I'm now ready to submit it for approval as a public channel.
I'm running into a snag on the Add a Public Channel Page (https://owner.roku.com/Developer/Apps/C ... ublic=True)
The error is on the Channel Name field:
"Roku requires that names for channels within the Channel Store are unique. The name you have selected for your channel is not available. Please select a different name."
I'm fairly certain that the name I'm using, "RockinShare" should be unique. We are a new startup and we own the domain and trademark for this. I've published a few private channels over the course of the last few months with RockinShare in the name.. but always something like "Rockin Alpha" etc.
Hopefully this is just a little database issue that can be fixed. I have deleted all my private channels if that helps.
I'm running into a snag on the Add a Public Channel Page (https://owner.roku.com/Developer/Apps/C ... ublic=True)
The error is on the Channel Name field:
"Roku requires that names for channels within the Channel Store are unique. The name you have selected for your channel is not available. Please select a different name."
I'm fairly certain that the name I'm using, "RockinShare" should be unique. We are a new startup and we own the domain and trademark for this. I've published a few private channels over the course of the last few months with RockinShare in the name.. but always something like "Rockin Alpha" etc.
Hopefully this is just a little database issue that can be fixed. I have deleted all my private channels if that helps.
2 REPLIES 2
Anonymous
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11-21-2011
06:43 PM
Re: problem trying to submit channel
Hello,
I see in our channels database that you successfully created a channel by this name on 11/18 (same day you posted this). Are you still having problems?
If so, please PM RokuPatrick, RokuJoel, or myself for assistance.
Cheers,
Jon
I see in our channels database that you successfully created a channel by this name on 11/18 (same day you posted this). Are you still having problems?
If so, please PM RokuPatrick, RokuJoel, or myself for assistance.
Cheers,
Jon

RokuJoel
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11-21-2011
09:17 PM
Re: problem trying to submit channel
FYI to anyone creating channels: Channel names must be unique, you cannot have a public channel and a private channel with exactly the same name. Roku Developer Support can resolve this situation for you by renaming the Private channel for you, as has been done in this case.
- Joel
- Joel