Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

confirmation mail failed

Hello, Now I try to upload my .pkg file in my developer accoun in, in the screen says:

We have sent a verification email. Please check your inbox and return here when you have validated your email address.

but The mail never arrived.

I have confirmed my payment methods and my mail for a year registered in this account, but today I realized that I can not upload my not registered channel for test.

Someone else happens to ?

Roku Guru

Re: confirmation mail failed

Please email partnerSuccess and they'll sort it out
0 Kudos
Roku Guru

Re: confirmation mail failed

Here are some ideas about self-help:

  1. Check your spam/junk folder about the missing email. In addition, if using some additional email security plugin/server, may have to check if they quarantined such automated emails.

  2. Having cleared (a), next try re-sending the email from the dev.portal. You may have to refresh the page to re-enable the send-verification-email button (or logoff/logon). Then check your email again for the verification link
0 Kudos