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EnTerr
Level 8

Web Channel Store problem (7/21-7/22)?

I notice today that the web version of Channel Store has started mixing up the channel order.

Sometimes it will show this ("WRONG"):


And sometimes it will show this ("RIGHT"):


The "right" one is approx. in order how it was showing last few months and bears resemblance with popularity (for some definition of the word).

The "wrong" one is... well, might have been the order from over a year ago (pre-Snake, pre-Retaliate) or something hard-coded, IDK. Also noted in that case it seems to load only 40 results.

What's going on - did you Roku guys just have a web site deployment? Or is there a "rogue" DB server that returns whacked data?
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4 Replies
EnTerr
Level 8

Re: Web Channel Store problem (7/21)?

Oh my. It seem that about HALF of all Roku channels are gone now!
Here is a sample of the fallen tributes (normally each URL will open details page but today it re-directs to CS home):

http://channelstore.roku.com/details/837 YouTube
http://channelstore.roku.com/details/46041 Sling TV
http://channelstore.roku.com/details/23333 PBS KIDS
http://channelstore.roku.com/details/13842 VUDU
http://channelstore.roku.com/details/31012 FandangoNOW
http://channelstore.roku.com/details/19977 Spotify
http://channelstore.roku.com/details/74519 Pluto TV
http://channelstore.roku.com/details/66795 SNAKE
http://channelstore.roku.com/details/27966 SlingPlayer for Roku
http://channelstore.roku.com/details/53540 Retaliate
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Roku Employee
Roku Employee

Re: Web Channel Store problem (7/21)?

Some kind of API + caching issue, bug filed earlier today, being investigated right now.

- Joel
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EnTerr
Level 8

Re: Web Channel Store problem (7/21)?

I noticed it as the "sputtering" from my first msg when searching for "four in a row" game re question yesterday ~9am. Meaning that on reload it may flip between the two ("right" and "wrong").

Later in the day it completely switched to the ancient(?) version, the "contagion" has spread everywhere. And btw, when i said "HALF of all Roku channels are gone now", i was not being melon-dramatic but literal - couple of thousand of channels vanished and are not back yet as i type this.

I am curious if there is any rhyme to which are affected, uneducated guess is maybe the ones that were created during the past two years... but i am resisting the temptation to investigate further.
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EnTerr
Level 8

Re: Web Channel Store problem (7/21-7/22)?

It's done!
The store is back to normal, seems recovered.
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