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acof8
Level 7

W9

Hi I work for a nonprofit and I can't get Roku to accept the W9 that they made fill out. I check the "other" box and type in Nonprofit corporation exempt under IRS Code Section 501(c)3 and its not accepted would love some help.
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2 Replies
Roku Employee
Roku Employee

Re: W9

email partnerSuccess @roku.com for help or explain here in more detail (not sure where is this form, URL etc).
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MarcD
Level 7

Re: W9

We have run into a similar situation.  On the Partner’s Payout Program signup, the dropdown for tax purposes doesn't appear to have an option for tax-exempt status for non-profits. Has this process been updated or should we e-mail partnerSuccess as well?

- Marc
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