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pamela_wilson
Channel Surfer

Re: Updated feed url and publish, content is blank after 24hrs

I checked invalid by using  @ https://rrirower.wixsite.com/software, success invalid check.

But same problem, would you help me my issue ?

feed file- http://www.caregivingtv.com/Caregiving%20TV%20Assets/feedWCat.json 

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Baradanikto
Roku Guru

Re: Updated feed url and publish, content is blank after 24hrs

You should PM @podworx .  He/she had the same problem and now has a working feed file.

FREE Windows desktop software for converting Direct Publisher channels to SceneGraph (SDK), for creating BIF (Trick Play) files, Roku (MRSS, JSON) feed files, and FireTV feed files @ GitHub/rrirower.
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pamela_wilson
Channel Surfer

Re: Updated feed url and publish, content is blank after 24hrs

Hi - I sent him a message to see if he/she can help me and the person who is working on my feed. Thank you for the suggestion and for all of your help. Pamela

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podworx
Streaming Star

Re: Updated feed url and publish, content is blank after 24hrs

Although I'm not COMPLETELY sure, it looks like the solution was adding a Trickplay "BIF" entry to each video. I read somewhere that this was required, although I'd never done it before. So, I added it and it started working.

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pamela_wilson
Channel Surfer

Re: Updated feed url and publish, content is blank after 24hrs

Hi- This just keeps getting more amazing. Apparently there is some type of "bug" although I don't know if I believe this because the last time Roku told me there was a bug it never got fixed. They kept promising and did nothing. Do you know anything about this as my channel is still blank and won't publish the updates. Pamela

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podworx
Streaming Star

Re: Updated feed url and publish, content is blank after 24hrs

Does your feed include a Trickplay file for each item/entry?

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