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Level 9
‎10-31-2019 03:40 PM

Unable to view channel analytics

I am unable to view channel analytics for my channels in the developer dashboard, it keeps just logging me out. Anyone else having an issue with this?

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6 REPLIES 6
usaprotour
Level 9
‎10-31-2019 06:12 PM

Re: Unable to view channel analytics

Yes - Same problem - I sent an email to partnersuccess@roku.com

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gomad
Level 10
‎11-05-2019 01:10 AM

Re: Unable to view channel analytics

me too. any solutions to it yet?

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bird3214
Level 8
‎11-05-2019 01:11 AM

Re: Unable to view channel analytics

Hi,

Try to clear your cookies, local and session storage etc.

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CLincoln
Level 7
‎06-23-2020 08:58 AM

Re: Unable to view channel analytics

Been having this issue for weeks, dont have a solution yet. It is not browser based, it does it across  ALL broswers

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CLincoln
Level 7
‎06-23-2020 08:59 AM

Re: Unable to view channel analytics

That doesn't work. I download a new browser that I never used before and it still happens.

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renojim
Community Streaming Expert
‎06-23-2020 12:08 PM

Re: Unable to view channel analytics

Is it logging you out or just not showing analytics?  If it's just not showing anything, is it a public or private channel?  It appears Roku has taken away the ability to get channel analytics for private channels.

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