Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ContraryMotion
Reel Rookie

Unable to update channel: Static Analysis fails

I get this error when trying to perform a static analysis on my channel update:

'We are experiencing problems contacting the service. Please try submitting your changes again or refreshing your web browser.'

I've read a similar topic to this here in which someone suggested reuploading the package file and performing the submission again. I tried that but I get the same results.

I started a support ticket but haven't heard back.

I'm not sure if this is relevant, but I noticed that my latest package file is over twice as large as the previous package file I uploaded when I last updated my channel over a year ago. I'm not sure why this is; the update to my channel is minor. I followed the same process I always do.

2 REPLIES 2
RokuJonathanD
Community Moderator
Community Moderator

Re: Unable to update channel: Static Analysis fails

Hi @ContraryMotion,

Have you tried performing another Static Analysis test since posting here? Are you still seeing the same error?

0 Kudos
ContraryMotion
Reel Rookie

Re: Unable to update channel: Static Analysis fails

Hi,

I had started a support ticket for this problem. Support responded and ran the static analysis for me on their end and approved my update.

0 Kudos