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dnelson200
Visitor
‎06-23-2017 05:39 AM

Transfer App

Guys, do you know who I can contact about transferring one of my apps to another developer? I tried the developer at roku.com but that just bounces back. Any help is greatly appreciated.

Thanks!
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5 REPLIES 5
renojim
Community Streaming Expert
‎06-23-2017 12:57 PM

Re: Transfer App

Try partnersuccess@roku.com I'm not sure if that's their domain, but at least it should get to a real person.
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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dnelson200
Visitor
‎06-26-2017 11:46 AM

Re: Transfer App

I tried that email address too. Just bounces back. Any other ideas? Is there a contact number?
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RokuNB
Roku Guru
‎06-26-2017 12:09 PM

Re: Transfer App

"dnelson200" wrote:
I tried that email address too. Just bounces back. Any other ideas? Is there a contact number?

Try also developer@roku.com (that replies with a link to the web form)

PS. i tested PartnerSuccess@roku.com from external email and it is working.
You can use this web form instead https://developer.roku.com/contact
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dnelson200
Visitor
‎07-05-2017 05:32 AM

Re: Transfer App

Tried both of those. Still no response.
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RokuNB
Roku Guru
‎07-05-2017 10:41 AM

Re: Transfer App

"dnelson200" wrote:
Tried both of those. Still no response.

PM me the email address you used, channel name etc, so i can try looking up traces of your requests.

To put the record straight, i took your claim a week ago in good faith and tested the "bouncing back" email - it is working, seeing you said it's bouncing - likely you misspelled it.
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