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gomad
Level 10
‎12-05-2018 09:59 PM

Subtitles are not retained on the O.S8.2 on Roku TV

Hi,
On OS 8.2 Roku TVs, Subtitles are not retained on the screen but disappear immediately after appearing. Other devices and OS versions are working fine. Is there any particular setting that need to be set for OS8.2 ?? (setting subtitles in .srt format)

regards,
GM
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2 REPLIES 2
RokuBen
Roku Employee
Roku Employee
‎12-06-2018 02:49 PM

Re: Subtitles are not retained on the O.S8.2 on Roku TV

Can you post a sample of your SRT files?  I'd fixed an issue with TTML timestamp parsing for 8.2/9.0, but hadn't touched the SRT parser.  Is your app using SDK1 or SceneGraph?
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gomad
Level 10
‎12-07-2018 12:39 AM

Re: Subtitles are not retained on the O.S8.2 on Roku TV

Thanks for the info.
I cant share the .srt here, so I have DMed you the channel details/srt sample. please let me know if you have received it.
This is a Scenegraph channel.


regards,
GM
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