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EnTerr
Level 8

Roku web services down enterprise-wide?

Currently having problems logging in to my dev.account.

But even from roku.com clicking on sign-in, it redirects to
https://my.roku.com/signin?next=https://www.roku.com/
which hangs at empty screen. Glance at the network requests seems to show what's hanging (for many minutes) is some request to <censored> ?api=json&r=<some numeral>

Ditto https://developer.roku.com/developer
Ditto https://owner.roku.com/Developer/Apps/

Hmmph?
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4 Replies
destruk
Level 10

Re: Roku login down enterprise-wide?

Signed in fine for me. It redirected to https://my.roku.com/index and shows me logged in.
maybe try ipconfig/flushdns from the command line, or clearing your cache?
dunno.
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EnTerr
Level 8

Re: Roku login down enterprise-wide?

"destruk" wrote:
Signed in fine for me. It redirected to https://my.roku.com/index and shows me logged in.
maybe try ipconfig/flushdns from the command line, or clearing your cache?
dunno.

If i burn all cookies and local storage, it works at first. But try seeing sales/transaction reports?
That seems to mortify it so that even new tabs won't work afterwards. Somehow poisons the well.

Happens in Chrome. And Safari. And Firefox.
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Roku Employee
Roku Employee

Re: Roku web services down enterprise-wide?

Is anyone still seeing this issue?

- Joel
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EnTerr
Level 8

Re: Roku web services down enterprise-wide?

"RokuJoel" wrote:
Is anyone still seeing this issue?

Yes - someone am still seeing it. Go login - visit developer (old or new), try to check sales or txn reports -> hanging -> dead for any other pages/tabs that involve account thereafter.

Anything to do with viewtopic.php?f=34&t=88159 ?

PS. seems to be fixed now, ~7pm
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