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vivvek
Level 7

Roku's share email popup over Custom screen (roku 2)

Hi,

We are developing an app which has custom screens and also uses getUserData() getPartialUserData() of Channel store. But when we try to call this from custom screens and a popup appears from roku's native SDK - the one which asks user and gives options to share/don share.

-> If user clicks on dont share, we are seeing the next swapbuffer called on the custom screen actually enlarges the entire contents of the screen, as if the coordinates and scales of the custom screen behind has been altered after popup has shown.

Any suggestion would be helpful!

Note: This occurs in Roku2. In Roku3 the problem is not there.

Thanks,
Vivek
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3 Replies
EnTerr
Level 8

Re: Roku's share email popup over Custom screen (roku 2)

By "custom screens" you mean scenical graph?
Try https://sdkdocs.roku.com/display/sdkdoc/ChannelStore
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Roku Employee
Roku Employee

Re: Roku's share email popup over Custom screen (roku 2)

Hi, it sounds like you are using roScreen.

In that case I would try setting up and displaying an empty roimageCanvas screen before calling the GetPartialUserData (we don't allow you to use getUserData, by the way) or executing a purchase and then closing it when these are complete.

Aside from that, can you provide a small example app demonstrating the problem? This will help us determine if it is actually a firmware problem (and then file a bug) or a problem in your code.

- Joel
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vivvek
Level 7

Re: Roku's share email popup over Custom screen (roku 2)

Hi guys,
Thanks for your suggestions. I will test the same on a demo app and get back to you. I will also check the image canvas way of working around it.

Thanks
Vivek
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