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coskel
Level 7

Roku emails going unanswered?

Hi all -

I have launched my channel and had it published and now I have questions about:

updating the channel with new content
developing more than one channel and how to side-load it without wiping out the current channel.

There is no information in the SDK and I have sent multiple emails to the support and developer accounts over the last week.

When I was in channel testing they would reply within 24 hours...

Any suggestions?

Thanks In advance
Channel: Go Live Sports Cast
"All I've had today is, like, six gummy bears and some scotch."
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2 Replies
destruk
Level 10

Re: Roku emails going unanswered?

1. updating the channel with new content
feel free to do that - either upload a new channel or change it to load a list of your content from a remote server with xml or json.

developing more than one channel and how to side-load it without wiping out the current channel.
only one channel can be side-loaded at a time - so save your developer keys and source zip packages. If you need two sideloaded channels get a second roku box (each are limited to one at a time)
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Roku Employee
Roku Employee

Re: Roku emails going unanswered?

Hi, sorry if I somehow overlooked your email this week, I'll get back to you shortly.

- Joel
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