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adamkaz
Level 7

Roku Billing Transaction Page Down

Is anyone else (who has roku billing active) having issues loading the "transaction details" page? I have tried different browsers, clearing the cache, etc. Its been like this for a few days now.

Thanks!
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3 REPLIES 3\
renojim
Community Streaming Expert

Re: Roku Billing Transaction Page Down

I'm able to get to it.
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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TheEndless
Level 10

Re: Roku Billing Transaction Page Down

It's periodically very slow for me, but loads eventually. In fact, the developer portal, in general, is painfully slow overall.
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EnTerr
Level 11

Re: Roku Billing Transaction Page Down

Do not use the "new site" report https://developer.roku.com/transactions
Instead use the "old site" report https://owner.roku.com/Developer/Transactions

The "reimagined" site Reports section is an unmitigated disaster that starts bombing when reaching significant number of transactions. I am guessing the reason is the awful HTML generated for the tables, for example a single transaction from the old site is 248 chars:
"https wrote:
<tr>
<td>12/01/15</td>
<td>17684638</td>
<td>Sale</td>
<td>1A7F3110-6F96-4E99-A402-A56001169350</td>
<td>Agario - beta</td>
<td></td>
<td></td>
<td>$0.00</td>
<td>CAD</td>
<td>&nbsp;</td>
<td></td>
<td>&nbsp;</td>
<td></td>
<td></td>
<td class="t-last"></td>
</tr>

The very same transaction blows up to 3005 characters due to ver-bogosity:
"https wrote:
<div class="transactions row bg" data-reactid=".5.5:0.1:0">
<div class="col-md-4 col-sm-6 col-xs-12 col" data-reactid=".5.5:0.1:0.0">
<span class="transaction-label" data-reactid=".5.5:0.1:0.0.0">Channel Name</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.0.1">Agario - beta</span>
</div>
<div class="col-md-8 col-sm-6 col-xs-12 col" data-reactid=".5.5:0.1:0.1">
<span class="transaction-label" data-reactid=".5.5:0.1:0.1.0">Transaction ID</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.1.1">1A7F3110-6F96-4E99-A402-A56001169350</span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.2">
<span class="transaction-label" data-reactid=".5.5:0.1:0.2.0">Roku Account</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.2.1">17684638</span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.3">
<span class="transaction-label" data-reactid=".5.5:0.1:0.3.0">Transaction Type</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.3.1">Sale</span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.4">
<span class="transaction-label" data-reactid=".5.5:0.1:0.4.0">Amount</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.4.1">
<span data-reactid=".5.5:0.1:0.4.1.0">$ 0.00</span>
<span data-reactid=".5.5:0.1:0.4.1.1"> </span>
<span data-reactid=".5.5:0.1:0.4.1.2">CAD</span>
</span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.5">
<span class="transaction-label" data-reactid=".5.5:0.1:0.5.0">Product ID</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.5.1"></span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.6">
<span class="transaction-label" data-reactid=".5.5:0.1:0.6.0">Expiration Date</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.6.1"></span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.7">
<span class="transaction-label" data-reactid=".5.5:0.1:0.7.0">Partner Reference ID</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.7.1"></span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.8">
<span class="transaction-label" data-reactid=".5.5:0.1:0.8.0">Original Transaction ID</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.8.1"></span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.9">
<span class="transaction-label" data-reactid=".5.5:0.1:0.9.0">Original Purchase Date</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.9.1"></span>
</div>
<div class="col-md-4 col-sm-4 col-xs-12 col" data-reactid=".5.5:0.1:0.a">
<span class="transaction-label" data-reactid=".5.5:0.1:0.a.0">Reason</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.a.1"></span>
</div>
<div class="col-md-12" data-reactid=".5.5:0.1:0.b">
<span class="transaction-label" data-reactid=".5.5:0.1:0.b.0">Comments</span>
<span class="transaction-text" data-reactid=".5.5:0.1:0.b.1"></span>
</div>
</div>

Why do we care? Well this was a single line/item from the table - one download or purchase. The "payoff" comes when there are thousands of transactions and the browser will need 3005/248 = ~12 times the memory. Particularly offensive are the unused `data-reactid` attributes, there are 40 of them per txn, each setting a distinct name string. The problems start when a developer has big number of app installs, then browser tab RAM usage explodes and the tab will likely crash.

Can the web developer that produced this ReactJS-ive sludge - kindly descend here to explain the need for it? I am sure with shared efforts we can trim down the lard off this memory hog, it's in our common interest!

PS. To compare RAM used, i just did this experiment - pulled my July month in the "classic" reports in Chrome, checked memory in its task manager - 118MB. Then did the same in the "reimagined" reports, it is slow... wait for it... slow... wait for it... loaded. 685 MB!
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