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24i
Level 8

Roku 4K rebooting on video player start

Hi all

We are facing issue, when Roku device is going to reboot on video buffering(in 10-15% cases). I checked and found that issue case is wrong manifest response (Malformed HTTP headers or an HTTP error code was returned). Sometimes player goes from buffering to error state, but usually device is rebooting. That happens on Roku 4K/Premiere (fw v,9.2.0). Roku express works correct.

Anyone else having this problem?

 

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