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djwolf
Level 7

ROKU not updating Dev's Channels

I am a developer and have two channels in the ROKU channels store. I have updated my channels several times and ROKU has yet to approve the channels update for some reason. Its been 8 months now and I keep getting a run around. With promises that someone will get in touch with me but they never do. What the hell is going on over there at ROKU...you guys are not doing anything for the people that make you money. I am growin tied of crappy customer service for us developers. Maybe will be taking my channels elsewhere soon.
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2 Replies
Roku Employee
Roku Employee

Re: ROKU not updating Dev's Channels

Hi Dj, I'm very sorry that your channel hasn't been processed in a reasonable amount of time, we'll get the latest versions into QA right away and hopefully back to you at the beginning of this coming week or sooner.

- Joel
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EnTerr
Level 9

Re: ROKU not updating Dev's Channels

Wholly carp!
This Roku 4K thing seems to be seriously boggling down the Co.
Plus the dev.support understaffing.
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