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RokuJoel
Binge Watcher

Notice: ** Bug in Private Channel Publishing **

Hello,

We are currently seeing some issues with adding and removing private channels this week - once a user removes a private channel, it may not be possible to add it back to their device. Currently there is a fix scheduled in a batch with some other bug-fixes, for Friday release, but we are hoping to get this particular fix pushed out faster, as soon as testing completes.

- Joel
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12 REPLIES 12
RokuJoel
Binge Watcher

Re: Notice: ** Bug in Private Channel Publishing **

A bug fix was pushed out this morning and this issue appears to be resolved.

Thanks for your patience,

- Joel
0 Kudos
destruk
Streaming Star

Re: Notice: ** Bug in Private Channel Publishing **

Thanks for the update.
0 Kudos
nafanja
Visitor

Re: Notice: ** Bug in Private Channel Publishing **

Hello! I'm still get those message on the add private channel screen:
"This Channel Is Not Available In Your Area".
I get this message on all the channels I'm trying to add.
Thanks!
0 Kudos
RokuJoel
Binge Watcher

Re: Notice: ** Bug in Private Channel Publishing **

"nafanja" wrote:
Hello! I'm still get those message on the add private channel screen:
"This Channel Is Not Available In Your Area".
I get this message on all the channels I'm trying to add.
Thanks!


Are you located in the USA? Which channels are giving you that error?

- Joel
0 Kudos
nafanja
Visitor

Re: Notice: ** Bug in Private Channel Publishing **

"RokuJoel" wrote:

Are you located in the USA? Which channels are giving you that error?

- Joel


I'm in Israel. I've tried:
ITPC
H9DWC
TVTEKA
CNNI
KosherMetalRoku
IFUIN
and some others..
0 Kudos
m1357l
Visitor

Re: Notice: ** Bug in Private Channel Publishing **

Hello,

I have a problem publishing a new package to an existing private channel of mine. The bug is that the unpublished package has been in the "publishing" status for almost a day now, and the publish button is not active(green) on the website. The private channel is: Railscasts(Free), URL: https://owner.roku.com/Developer/Apps/Packages/11874.

Can anybody know what I'm doing wrong?

Thanks,
Michel.
0 Kudos
creator
Visitor

Re: Notice: ** Bug in Private Channel Publishing **

I have had the same problem with the conservativechannel. Something is wrong. It needs to be fixed. Normally I could add a station package it then upload it to roku and everything worked fine. What did someone do and how did the "bug" get into the private channel publishing? As of now I can't update anything.
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creator
Visitor

Re: Notice: ** Bug in Private Channel Publishing **

What was fixed? Will an uploaded package work now?
0 Kudos
RokuJoel
Binge Watcher

Re: Notice: ** Bug in Private Channel Publishing **

We hope to have a patch in place by Monday afternoon for this issue.

- Joel
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